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eClerx Services Limited is an India-based company providing business process management, automation, and analytics services to Fortune 2000 enterprises across various industries. Founded in 2000 and publicly traded on Indian stock exchanges, eClerx employs over 16,000 people globally. The company operates through three main divisions: eClerx Customer Operations, eClerx Digital, and eClerx Markets. These divisions offer services such as operational support, data analytics, digital marketing, regulatory compliance, and technology solutions. eClerx has expanded its global presence through acquisitions and organic growth, including the establishment of delivery centers in multiple countries. The company has also developed several proprietary products and platforms to enhance its service offerings, particularly in areas like artificial intelligence, robotic process automation, and data management.
In the news

Indian IT Services in Q1 FY27: AI Shifts, Forex Gains, and the Mid-Cap Edge

Emkay Global bullish on eClerx Services, targets ₹1800

eClerx Services Q4 profit jumps 24.45% to ₹189.36 crore

Q4 results today: Airtel profit drops 34%, TVS Motor up 37%

IT Stocks Lose ₹2 Lakh Crore as Anthropic AI Tool Sparks Global Selloff

India-US trade deal boosts Sensex 2,000+ pts, Nifty above 25,700

eClerx Services shares surge 4% on Q3 profit surge, bonus issue approval

eClerx Services announces 1:1 bonus issue, reports 40% YoY Q3 PAT growth

eClerx Services Board Meets Jan 28 for Q3FY26 Results, Bonus Issue
Company insights, generated from the most recent coverage.
Stock fell 3.5% post-Investor Day (Sept 2) in a 'buy the rumor, sell the news' move, despite positive AI-led growth strategy announcements.
Decline accompanied by volume 35% below 1-month average, suggesting low-conviction profit booking rather than panic selling.
EBITDA margins contracted 264 bps QoQ to 23% due to wage hikes (210 bps) and infrastructure spending (40 bps); management expects recovery from Q2 FY27 with FY27 guidance of 24–28%.
The Quarter story
The two most recent quarterly results, compared side-by-side.
eClerx drives steady revenue and profit growth while successfully diversifying its client base and expanding offshore capacity.
Total revenue grows from ₹9,165 Cr in Q4 FY25 to ₹11,354 Cr in Q4 FY26, driving consistent top-line expansion.
Basic EPS falls from ₹32.4 in Q4 FY25 to ₹20.5 in Q4 FY26, signaling earnings pressure.
Top 10 client concentration falls from 64% in Q4 FY25 to 59% in Q4 FY26, showing successful portfolio diversification.
Delivery and support employee costs rise from ₹4,605 Cr in Q4 FY25 to ₹5,851 Cr in Q4 FY26, reflecting workforce expansion costs.
Emerging segment revenue mix rises from 5.7% in Q4 FY25 to 10.2% in Q4 FY26, accelerating new vertical adoption.
BFSI revenue mix drops from 43.7% in Q4 FY25 to 38.7% in Q4 FY26, indicating a shifting sector focus.
Return on equity climbs from 22.7% in Q1 FY26 to 29.5% in Q4 FY26, demonstrating strong capital efficiency.
Offshore voluntary attrition increases from 20.3% in Q2 FY26 to 21.7% in Q4 FY26, testing retention strategies.
Offshore delivery headcount grows from 15,925 in Q4 FY25 to 18,586 in Q4 FY26, accelerating offshore scaling.
Days sales outstanding rises from 76 days in Q2 FY26 to 81 days in Q4 FY26, indicating mixed collection efficiency.