Coinbase has issued warnings to users regarding potential delays in sending transactions on the TON Network, according to reports from CHItrader. The exchange's status page confirms that TON sends are under investigation since 05:29 UTC on October 16, 2026, while other exchange functions remain operational. As reported by CHItrader, users can still receive GRAM (formerly Toncoin), buy, sell, and complete fiat deposits and withdrawals without interruption. TradingView News confirms that Coinbase Global is aware that users may be experiencing delayed sends on the Ton Network, providing official confirmation of the ongoing service disruption. The exchange has also confirmed that receives, buys, sells, and fiat withdrawals/deposits are not affected, ensuring users can continue normal trading activities.
Despite the exchange delays, the underlying TON Network continues to process transactions normally, according to available evidence. According to CHItrader, funds remain safe and no protocol failure, validator outage, or exploit has been identified. The distinction is crucial as a delay in one exchange's withdrawal service can affect customer access to funds without stopping transactions across the underlying network infrastructure. TradingView News emphasizes that the available evidence points to delayed Coinbase sends rather than a failure of the TON Network itself, highlighting the importance of distinguishing between exchange-specific issues and broader network problems. Coinbase has reassured users that your funds are safe during this investigation period.
Coinbase has not announced any resolution to the issue, leaving both the cause and duration of the delays unknown. As reported by CHItrader, the problem appears to be limited to one Coinbase function rather than a broader network issue. An exchange send involves multiple components including Coinbase's processing, withdrawal routing, and the TON blockchain settlement layer, creating potential bottlenecks even when other wallets and platforms continue operating normally. TradingView News notes that an exchange send involves more than the blockchain, requiring Coinbase to process withdrawal requests and route transfers to the network, while the TON blockchain provides the settlement layer that records transactions. Coinbase is currently investigating this issue and will provide an update shortly.
According to CHItrader, users should check the incident page before retrying transactions and avoid submitting the same transfer twice. The report recommends maintaining withdrawal records and using TON block explorers to verify whether confirmed transactions have reached the blockchain. If Coinbase confirms a transaction was broadcast, a TON block explorer can show whether it reached the chain. The next significant development will be when Coinbase moves the incident from investigation to resolution status, which would provide clarity on the technical cause and expected resolution timeline. Coinbase has advised users to check the provider's own status page for the latest updates, emphasizing that an upstream outage (cloud provider, CDN, auth provider) usually won't help and may make recovery slower.
