Reliance Jio has completed 10 years of commercial operations, with chairman Akash Ambani thanking employees for their role in building the telecom company and its digital services. According to reports from Livemint, Ambani said the company began a decade ago with a vision set by chairman Mukesh Ambani to make digital connectivity affordable and accessible to Indians. In an email to Jio employees, Ambani said the company has built the foundation of Digital India at scale and accelerated the country's transition to 5G. "Whatever pride I feel today belongs to you far more than it belongs to me," Ambani emphasized, crediting the company's teams with taking on difficult challenges, developing products and technologies, and serving customers.
Ambani revealed that Jio now serves more than half a billion customers after a decade of operations. As reported by Livemint, he credited the company's teams with taking on difficult challenges, developing new products and technologies, and focusing on customers while questioning established ways of working. "In a decade, Jio has helped reshape India's digital landscape. We now serve more than half a billion customers. We have built the foundation of Digital India at unprecedented scale, accelerated India's transition to 5G, connected homes and businesses, and continue to expand what technology can make possible for millions of Indians," Ambani stated in his letter to employees.
Akash Ambani thanked his father and Chairman and Managing Director of Reliance Industries Limited (RIL) Mukesh Ambani for the vision and guidance that made Jio's growth possible. According to Livemint, he also thanked the company's leadership team. The Jio chairman described his own association with the company as deeply personal, saying it was "where I began my professional life. I have grown with this company. Everything I know about building, about teams, about India, I learned standing alongside all of you." He added that his understanding of building, teams, India and leadership had developed during his time at the company, thanking employees for their contribution to the organisation and for helping Jio earn the trust of its customers.
Looking ahead, Ambani said Jio's ambitions now extend beyond its identity as a telecom operator. As reported by Livemint, he said "Jio today is much more than a telecom company. We are building original technology in India across connectivity, digital products, enterprise solutions and AI." He emphasized that the company sees an opportunity to expand access to technology at scale, develop technology in India and take those capabilities to international markets. "The decade ahead will bring new possibilities. AI will transform how people and businesses work, create and solve problems. Connectivity will continue to evolve, and technology will enable things that we are only beginning to imagine today," Ambani concluded, outlining Jio's responsibility to stay ahead of technological changes while retaining the principles that have guided the company.
Ambani outlined Jio's responsibility to stay ahead of technological changes while retaining the principles that have guided the company. According to Livemint, he said the company's responsibility is to stay ahead of that change while remaining true to what has defined Jio: thinking big, building for India, putting the customer first and making technology accessible to everyone. "Our responsibility is to stay ahead of that change while remaining true to what has always defined Jio: thinking big, building for India, putting the customer first and making technology accessible to everyone," he concluded, thanking employees for building the first decade of Jio and looking forward to building the next one together.
