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In the news

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The Quarter story
The two most recent quarterly results, compared side-by-side.
AI automation and strict cost control are stabilizing operations, while seasonal booking declines and flight margin pressure weigh on profits.
AI chat support handles queries from 91.62% in Q4 2024-25 to 92% in Q1 2026-27, reducing manual workload.
Adjusted EBITDA falls from ₹313.53 Cr in Q1 FY26 to ₹29.24 Cr in Q1 2026-27, reflecting sharp profit compression.
Voice AI resolution improves from 60% in Q1 FY26 to 81% in Q1 2026-27, cutting human agent reliance.
Flight contribution margin drops from 32.7% in Q4 2024-25 to 27.7% in Q1 2026-27, squeezing segment profitability.
Bus contribution margin rises from 33.2% in Q4 2024-25 to 36.6% in Q1 2026-27, showing stronger pricing power.
Monthly active users decline from 83.56 Mn in Q4 2024-25 to 8.54 Mn in Q1 2026-27, signaling post-season engagement drop.
Train gross take rate climbs from 5.88% in Q4 2024-25 to 6.54% in Q1 2026-27, capturing higher commissions.
Net profit for the period shrinks from ₹167.71 Cr in Q4 2024-25 to ₹34.24 Cr in Q1 2026-27, aligning with lower volumes.
Ancillary attachment rate grows from 29.23% in Q4 2024-25 to 31% in Q1 2026-27, indicating better cross-selling.
Flight gross take rate eases from 8.59% in Q4 2024-25 to 8.41% in Q1 2026-27, indicating weaker commission capture.