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The Quarter story
The two most recent quarterly results, compared side-by-side.
Train economics and AI service improve, while flight monetization comes under pressure.
Train contribution margin improves from 31.2% in Q2 FY26 to 37.5% in Q2 FY27 — train unit economics strengthen
Flight gross take rate falls from 9.38% in Q2 FY26 to 7.00% in Q2 FY27 — flight monetization is under pressure
Chat AI resolution rate rises from 90.56% in Q2 FY26 to 94% in Q2 FY27 — customer service automation strengthens
Flight contribution margin falls from 36.1% in Q2 FY26 to 28.3% in Q2 FY27 — flight profitability weakens
Voice AI resolution rate rises from 48.80% in Q2 FY26 to 82% in Q2 FY27 — voice support becomes more automated
Bus gross take rate falls from 11.55% in Q2 FY26 to 11.26% in Q2 FY27 — bus pricing power softens
Ancillary attachment rate rises from 27.02% in Q2 FY26 to 30% in Q2 FY27 — cross-selling remains stronger
Tier II/III penetration holds at 94% from 93.93% in Q3 FY26 to Q2 FY27 — deep reach remains stable