
NPCI Bharat BillPay Limited (NBBL) has successfully onboarded Postal Life Insurance (PLI) as a biller under the insurance category on the Bharat Connect platform. According to reports from The Hindu BusinessLine, Asianet Newsable, ANI, and latest updates from HomeBusiness News, State Bank of India (SBI) acted as the Biller Operating Unit (BOU) to facilitate the integration, allowing PLI and Rural Postal Life Insurance (RPLI) customers to make renewal premium payments via Bharat Connect-enabled apps, websites and agent networks. This integration enables over 1.25 crore policyholders to pay premiums through digital and offline channels, marking a significant milestone in the Department of Posts' digital transformation journey.
As reported by The Hindu BusinessLine, Asianet Newsable, ANI, and HomeBusiness News, PLI, operated by the Department of Posts, services more than 1.25 crore active policies and processes around 2.5 lakh transactions daily. With this addition, Bharat Connect's insurance category now includes 65 billers, reflecting the growing shift towards digital premium payments. The integration allows policyholders of both PLI and RPLI to access recurring premium payment services through multiple digital and assisted channels across the country, demonstrating the platform's comprehensive reach in facilitating digital financial transactions.
According to The Hindu BusinessLine, Asianet Newsable, ANI, and HomeBusiness News, SBI stated that the collaboration would strengthen access to digital financial services across geographies. The bank emphasized that by bringing PLI onto the Bharat Connect platform, they are strengthening the digital payments infrastructure for essential financial services and helping expand access to convenient, reliable and recurring premium payment options for millions of policyholders. NBBL Managing Director and CEO Noopur Chaturvedi highlighted that the integration aims to simplify premium payment journeys of policyholders nationwide, stating that "Bharat Connect has established itself as a trusted and convenient platform for recurring payments."
As reported by The Hindu BusinessLine, Asianet Newsable, ANI, and HomeBusiness News, the Bharat Connect ecosystem has been expanding steadily and now includes over 22,640 billers across more than 29 categories. The platform is accessible through over 700 apps and more than 5 lakh offline agents across the country, underlining its scale in India's digital payments infrastructure. NBBL operates as a wholly owned subsidiary of the National Payments Corporation of India, enabling interoperable bill payments across categories for individuals and businesses, with this development being part of broader efforts to expand digital payment infrastructure for recurring financial services across both urban and rural markets.