Zerodha reported a technical issue at the Bombay Stock Exchange (BSE) that disrupted price updates in the futures and options segment across brokers on Wednesday. According to reports from Zerodha, the brokerage flagged the problem through its trading bulletin at 2:12 pm, stating it was experiencing problems with price updates for BSE's F&O segment across brokers. The disruption raised concerns among market participants who were tracking derivatives prices during the incident, with the problem affecting price feeds across brokers connected to BSE rather than being confined to Zerodha's own trading platform. As reported by BSE, there was a temporary delay in market data dissemination in the Equity Derivatives segment at 14:03 hours, specifically impacting low-bandwidth consumers, with the issue resolved at 14:25 hours.
Zerodha confirmed it was in contact with the exchange to resolve the technical issue at the earliest possible time. As reported by Zerodha, the brokerage stated it was working with BSE to address the problem and restore normal price update operations. The company subsequently posted an update stating "This issue is resolved" at 2:36 pm on Wednesday, successfully resolving the technical setback that had affected the F&O segment across multiple brokers. According to BSE, services remained stable and operated normally through the end of the trading session, demonstrating the exchange's quick response to address the systemic issue.
The technical issue created significant difficulties for derivatives traders who rely on real-time market prices to monitor positions and make trading decisions. Several traders had taken to social media earlier in the day after encountering a technical glitch while trading on the BSE, with many reporting that they were unable to execute limit orders placed through brokerage platforms. The disruption specifically affected the futures and options segment across brokers from BSE, with delays in price updates making it difficult for investors to assess prevailing market prices of futures and options contracts, particularly during volatile trading sessions. The problem was not limited to Zerodha's platform, but affected price updates from BSE across all connected brokerage platforms, highlighting the systemic nature of the technical issue and its impact on the broader derivatives trading ecosystem.
This incident marks the latest in a series of technical difficulties affecting BSE's trading infrastructure. On September 10, traders reported similar problems with price updates and order placement in some BSE F&O contracts, including select Sensex options, with some traders complaining that contracts around the 75,000 strike price were not updating and others reporting difficulties placing or cancelling orders. BSE had separately acknowledged an exchange-side technical issue that day, while Zerodha confirmed the derivatives-related disruption was resolved by 1:03 pm. Similar issues were reported in September and October, affecting price feeds or order placement in selected derivatives contracts, underscoring ongoing challenges with BSE's trading systems and the recurring nature of these technical glitches.
