Arizona's crypto ATM law has delivered tangible results for consumers, helping 35 scam victims recover $171,332 in full refunds since taking effect on September 26, 2025, according to Attorney General Kris Mayes. The law requires operators to reimburse new customers who were fraudulently induced into kiosk transactions if they complete the required reporting process within 30 days. As reported by crypto.news, this represents actual recoveries rather than estimates, with Mayes urging victims to report quickly, stating "My office is happy to help any victim of crypto ATM fraud receive a refund they are entitled to under Arizona law."
Arizona enacted House Bill 2387 as Chapter 171 in May 2025, establishing a comprehensive regulatory framework for cryptocurrency kiosks. The law defines "new customers" as those who have been customers for fewer than 10 days, while existing customers face a $10,500 daily transaction limit. New customers are capped at $2,000 daily across all operators' kiosks, with the legislature increasing this from an earlier proposed $1,000 daily cap during the bill process. Operators must provide round-the-clock live customer service, display toll-free support numbers, and use blockchain analytics software designed to prevent transfers to fraudulent wallets. The law gives the Arizona Attorney General enforcement authority, treating violations as consumer fraud statute violations.
The FBI's Internet Crime Complaint Center reported that Hawaii residents filed 92 complaints involving cryptocurrency kiosks in 2025, producing approximately $3.85 million in adjusted losses. Nationally, IC3 received 13,460 kiosk-related complaints involving $388.98 million in adjusted losses during the same year, with complaint numbers increasing by 23% from 2024 and reported losses rising by 58%. As reported by crypto.news, more than half of the 2025 complaints came from people older than 50, with their reported losses exceeding $302 million. The new law makes Hawaii the first state to ban kiosks that accept deposits, setting a precedent for consumer protection measures.
According to CoinATMRadar data reported by crypto.news, Hawaii had 57 cryptocurrency ATMs and kiosks operating across four main islands as of August 12. The enacted law targets cash deposit functions specifically, allowing operators to continue running kiosks that accept crypto in exchange for another digital asset or U.S. currency. Consumers will no longer be able to deposit cash into the kiosks to buy cryptocurrency, but they can still convert existing crypto into cash and make withdrawals. Operators will need to disable the affected deposit function or stop offering machines that accept dollars for crypto before the October deadline.
Arizona's approach represents a middle ground between complete prohibition and minimal regulation, as reported by crypto.news. While Minnesota moved from consumer safeguards to a statewide prohibition that took effect in August, Arizona allows machines but imposes strict transaction limits, fraud controls, and mandatory refunds for qualifying new customers. Indiana has also enacted a prohibition, while Tennessee barred cryptocurrency kiosks after lawmakers cited consumer fraud concerns. Other jurisdictions have adopted different approaches, with Tennessee and Georgia implementing sharply different policies, and Missouri taking an enforcement route by suing CoinFlip over alleged scam-related transactions. The FBI's full 2025 report recorded 13,460 kiosk complaints and roughly $389 million in losses, with people aged 60 or older accounting for 6,188 complaints and more than $257 million of reported losses.
