According to reports from CNBC TV18, Happiest Minds Technologies has undergone a comprehensive transformation in its AI capabilities, with the company's dedicated generative AI unit (GBS) contributing $2.63 million in the December quarter against a full-year FY26 target of $5 million. CEO Joseph Anantharaju expects this figure to reach $12 million in FY27, representing a significant scaling of the company's AI-led services. The ₹5700-crore software firm has revised its FY27 revenue growth guidance upward to 12.5% from an earlier 10% target, with AI-led services expected to contribute approximately 25% of revenue.
As reported by CNBC TV18, the company has achieved operational efficiency through its AI implementation, with an engineer now managing 10 digital agents in real-time chatbot development. Chief Operating Officer Preeti Menon witnessed this demonstration, where an engineer was supervising ten digital workers creating a chatbot while the agents handled individual pieces of the development. The company closed significant AI-led deals during the December quarter, including a $3 million engagement with a Southeast Asian management institute and a three-year, $12 million contract using AI to transform customer support. 32 generative and agentic AI use cases have moved beyond the prototype stage, with many scaling into full projects.
According to CNBC TV18, the company established its first dedicated Data and AI Centre of Excellence in 2013 for classical machine learning problems, then created the Generative AI Business Services (GBS) unit in late 2022 after OpenAI's large language models changed the AI landscape. CEO Joseph Anantharaju stated the company allocated 100 people and put in solid senior leadership for the generative AI business unit right from the start. The combined GBS unit and AI CoE now counts 650-700 people at the end of December 2025 and is expected to reach 1,000 by the end of FY27.
As reported by CNBC TV18, the stock market responded positively to the company's guidance update, with shares rising over 30% before paring some gains. IT Research Analyst Sushovon Nayak from Anand Rathi Institutional Equities noted that Happiest Minds' GBS unit has grown faster than many larger peers, though he emphasized that sustained commercial revenue generation remains the key metric for success rather than pipeline announcements.
