
According to multiple reports, the cryptocurrency exchange AscendEX officially ceased operations on July 1, 2026, citing lack of EU MiCA authorization and operational challenges. As reported by Otet Markets, the exchange does not hold the required authorization in the EU, which contributed to the closure decision alongside mounting financial and operational pressures. The regulatory explanation doesn't tell the entire story, as independent on-chain observations by ZachXBT had already raised concerns weeks before the closure, with public hot wallets across Ethereum, Tron, and Solana reportedly showing significantly reduced balances of major assets including ETH, SOL, and USDT. The closure didn't arrive with fireworks but with frozen withdrawals, a shutdown notice, and a lot of uncomfortable questions for users.
The platform has implemented significant restrictions on user access, with account access now limited to offboarding activities only. According to the exchange notice, automated withdrawals have been suspended since July 6, 2026 while all withdrawal requests are undergoing mandatory manual review, which could result in substantial delays. AscendEX cannot provide assurances on either the timing or the amount customers may ultimately recover, with all requests following the same documented review process without preferential treatment for any user group. Some investors have reportedly been unable to obtain transaction IDs for pending withdrawals, leaving them waiting without a clear resolution. User access is now restricted to off-boarding functions such as submitting withdrawal requests, updating KYC information, and downloading transaction history, with new deposits and trading features disabled. As reported by Otet Markets, all withdrawals now require manual review, subject to account verification, sanctions and fraud screening, and legal constraints, with no assurances given regarding processing times or amounts.
The exchange attributed its closure to a strategic transaction failure, stating that it relied on an agreed liquidity deal that was intended to provide growth capital, but the counterparty did not perform as expected. As reported by AscendEX, weak market conditions had added further strain to the platform's financial position. The exchange is currently reviewing its financial position to determine what options, if any, remain available for account holders. The exchange had also previously suffered a $78 million hack in December 2021, adding to speculation that financial pressure had been building for years. Meanwhile, reports suggested users could still deposit funds while withdrawals were delayed or blocked, creating further uncertainty around the platform's financial condition. The July 6 notice outlined the exchange's financial challenges in unusually direct language, with the exchange stating it is not in a position to give assurances about timing or amounts today.
The closure follows concerns raised by on-chain investigator ZachXBT, who reported that users had reported withdrawals remaining pending for days or weeks. According to his investigation, ZachXBT found little to no holdings of major assets including ETH, USDT, USDC, and SOL in the exchange's publicly identified hot wallets. He also claimed that the exchange had continued accepting deposits while many withdrawal requests remained unprocessed, with one large user allegedly receiving no response from AscendEX co-founder George Jing Cao. The exchange's own shutdown terms acknowledge that it cannot guarantee either the timeline or the final amount users may receive through the manual withdrawal process, intensifying concerns among affected users. Manual reviews can be expected during extraordinary events, but uncertainty over payout amounts has intensified concerns among users whose assets remain locked. Following ZachXBT's recommendation, affected customers may also consider reporting their cases to financial regulators and law enforcement in their jurisdictions.
Founded in 2018 as BitMax before rebranding to AscendEX, the exchange previously suffered a security breach in 2021 that resulted in losses of approximately $78 million, which was later linked to the Lazarus Group. Looking ahead, AscendEX has warned that if formal insolvency or similar legal processes begin, unresolved customer balances and claims may be handled under those proceedings. The exchange will provide further updates once it has more clarity on its financial position. The American Flag Journal reports that the collapse is another reminder that centralized exchanges remain dependent on operational resilience, liquidity, and regulatory compliance, with stricter frameworks like MiCA reshaping the industry. For users affected by the shutdown, the immediate priority remains recovering their funds, while for everyone else, the episode reinforces an old lesson that exchange access and asset ownership aren't always the same thing.