Tata Consultancy Services Ltd has undertaken its biggest leadership rejig in three years, shuffling about a dozen senior executives across service lines, industry groups and country operations. According to reports from Mint, the changes, communicated internally on Friday, are aimed at sharpening accountability and reviving growth at India's largest information technology services company after its first annual revenue decline since listing in FY26. The restructuring comes as TCS grapples with its highest senior management churn since listing in 2004, with at least 300 of 1,800 senior executives having quit as of March 31, representing at least 16% churn among senior ranks. As per Business Standard, CEO K. Krithivasan emphasized the need to "strengthen our leadership bandwidth to bring even greater focus" amid profound shifts in the industry driven by AI, changing client expectations, platform modernisation, and new operating models.
One of the most significant appointments is that of Susheel Vasudevan, president at TCS, who will now lead the company's 50 largest clients, each generating more than $100 million in annual revenue. As reported by Mint, Vasudevan earlier oversaw the Mumbai-based company's BFSI business in North America for nearly three years. In his new strategic role, Vasudevan will report directly to CEO K. Krithivasan, as reported by Business Standard. BFSI North America has now been split into two divisions: West Coast, overseen by Rakesh Kumar; and East Coast, overseen by Mohan Veeturi. Significantly, BFSI is TCS's biggest revenue-earning vertical, with 32% of its revenue coming from here.
The reshuffle includes comprehensive reorganization of TCS's business structure, with the company now having nine business segments instead of seven earlier. According to Business Standard, the changes involve multiple leadership and organizational shifts including business group of travel, transport & hospitality (TTH), energy, resources & utilities (ERU), life science UK & Europe ISU, cyber security unit, US West coast business group, communications, media, technology group, global sales for autonomous business operations and global head of ServiceNow unit. Arun Pradeep, who has been leading TTH UK & Europe ISU, will take over as the Business Group Head for the newly formed TTH business unit, directly reporting to CEO & MD. The ERU is a strategically important industry group for TCS, with clients harnessing AI-led transformation, as noted by Krithivasan.
TCS has created dedicated focus areas for AI-led transformation, including a new US West Coast Business Group to be led by Akhilesh Tripathi, who will continue to lead Digitate in the interim and report directly to COO Aarthi Subramanian. As per Business Standard, this group formation is significant as West Coast is home to many leading companies in technology, semiconductors and software, and sits at the centre of major shifts in AI, Quantum, semiconductors, product engineering and AI-native business models. The company has also merged two business units—communications, media, information services & technology—with V Rajanna, currently heading the Technology, Software & Services Business Group, leading the combined unit. The new business group will focus on deepening client relationships while taking advantage of strong adjacencies across segments.
The restructuring reflects TCS's struggle to return to growth after ending with $30.02 billion in revenue, down 0.5%, marking its first full-year revenue decline since going public in August 2004. As reported by Mint, the rise of AI has further stoked fears about the future of the IT outsourcing industry. The company gets 8% of its revenue from technology companies, 6% from telecom & media firms, and almost a fifth of its revenue from its consumer business. TCS also laid off over 12,000 employees by March 2026, marking its largest layoff drive.
