Silver Touch Technologies has been engaged by Gujarat Urja Vikas Nigam (GUVNL) to provide comprehensive management and OEM authorised support of the core IT infrastructure underpinning GUVNL's enterprise systems. According to reports from Business Standard, this engagement covers computer servers, storage systems, SAN-Switches, Tape Library and backup architecture. The contract represents a significant infrastructure management partnership for the state-level utility.
Silver Touch has committed to ensuring application uptime services at a 99% SLA as part of the comprehensive IT services contract. As reported by Business Standard, this service level agreement demonstrates the company's commitment to maintaining critical infrastructure reliability for GUVNL's operations. The 99% uptime commitment is designed to support the utility's mission-critical systems.
The IT services contract will empower GUVNL's e-Urja platform, which serves as the ERP backbone connecting the state's electricity generation, transmission and distribution utilities. According to Business Standard, this platform serves over a crore consumer across Gujarat's electricity sector. The comprehensive infrastructure management will support the digital transformation of the state's power distribution network.
This engagement positions Silver Touch Technologies as a key technology partner for Gujarat's power sector infrastructure and reflects the company's strategic focus on critical infrastructure reliability. As reported by Business Standard, the contract covers critical IT components including servers, storage systems, networking equipment, and backup architecture. The partnership supports GUVNL's digital transformation initiatives and ensures reliable IT infrastructure for the state's electricity operations, reinforcing Silver Touch's role in enabling large public utilities to run resilient, future-ready digital cores.
