Multi-brand fashion retailer Shoppers Stop Ltd reported a consolidated net loss of ₹16.35 crore for Q4 FY26, a significant deterioration from the ₹1.99 crore profit recorded in the same period last year. According to regulatory filings, total expenses climbed 14% to ₹1,241.99 crore in the March quarter, while total income, including other income, rose 12.6% to ₹1,218.42 crore. The company's EBITDA margin stood at 15.2% in the March quarter, compared with 16% in the year-ago period, indicating margin compression despite revenue growth.
For FY26, the company demonstrated robust operational performance with department store like-for-like sales growth of 4.7%, marking the highest growth in the last 10 years. As reported by The Economic Times, total consolidated income climbed 8.83% to ₹5,095.46 crore for the entire financial year. Cash generated from operations stood at ₹301 crore, the highest in eight years, while working capital optimisation improved by ₹155 crore year-on-year. Debt reduced by ₹109 crore, along with a ₹50-crore capital infusion in GSSBB, with the company stating it is on track to become debt-free by FY27.
The company added 27 stores during FY26, including nine department stores, four INTUNE stores, and one HomeStop store. According to The Economic Times, capital investment during the quarter was ₹25 crore. GSSBB (global SS beauty business) reported gross revenue of ₹426 crore, growing 81% year-on-year, with a three-year CAGR of 90%. The INTUNE value fashion format reported quarterly sales of ₹67 crore, up 24% year-on-year, with year-to-date sales of ₹282 crore, up 46%. Premium brands contributed 71% to total sales during the quarter, while the beauty segment recorded sales of ₹309 crore, growing 17% year-on-year, led by fragrance.
The First Citizen loyalty programme recorded its highest enrolments, with Black Card membership rising 50% year-on-year to 134,000 and Silver membership increasing 16% to 800,000. As reported by The Economic Times, personal shoppers contributed over ₹1,200 crore in revenue, accounting for 26% of total sales, up 400 basis points. The Black Card segment contributed 21% of total sales, indicating deeper engagement with premium customers. During the quarter, more than 32,000 Premium Black Card members were added, up 42% year-on-year, while 182,000 Silver Card members were added, up 11% year-on-year.
Commenting on the results, MD and CEO Kavindra Mishra stated that the company delivered a resilient performance in Q4 and FY26 in a challenging environment, driven by disciplined execution and continued focus on premiumisation. As reported by The Economic Times, the company expects the demand scenario to remain healthy despite supply chain disruptions creating some inflationary pressures. Shares of Shoppers Stop settled at ₹295.15 apiece on the BSE, down 1.60% from the previous close following the results announcement. The company operates 113 department stores, 73 specialty beauty stores, 84 INTUNE stores, and 13 airport doors, occupying an area of 4.5 million square feet.
