Birlasoft's turnaround under CEO Angan Guha has faced significant setbacks due to widespread senior executive departures over the past 18 months. According to reports from Mint, the company recently appointed Vikram Puranik as chief operating officer, just two days after three other senior leaders left citing personal reasons. Selvakumaran Mannappan resigned as COO on March 30, while Priti Kataria stepped down as chief human resources officer and Manjunath Kygonahally left his role overseeing about 15% of the company's business. The company also lost Kamini Shah as CFO eight months ago after two and a half years in the role. Industry analysts suggest the rapid CXO turnover can create execution gaps, disrupt client confidence, and slow decision-making at precisely the moment the firm needs clarity and speed.
Under Guha's leadership since December 2022, Birlasoft reported a compound annual growth rate of 3.35% between FY23 and FY25, which ranks among the lowest for software services providers generating $500 million to $1.5 billion in revenue. As reported by Mint, this compares unfavorably to peers Firstsource Solutions which grew 12.19% and Sonata Software which grew 13.9% during the same period. The company faces the possibility of a second consecutive year of revenue contraction, needing sequential dollar revenue growth of at least 20% to meet last year's $635 million level. Birlasoft was one of the only small-sized IT services firms to end FY25 with a revenue decline of 0.3%, while closest peer Zensar grew 5.4% to $624.5 million last fiscal.
Birlasoft's revenue in the Americas declined almost 4% sequentially to $127.7 million during the October-December 2025 period, while overall revenue increased marginally by 0.1% to $150.8 million. According to Mint reports, the company was one of the only small-sized IT services firms to end FY25 with a revenue decline. Industry analysts suggest the company may have missed key deals due to lacking a clear AI strategy, with Karan Uppal from Phillip Capital noting that Birlasoft struggles to structure large deals like larger peers who have specialized AI-led offerings. The slowdown comes as automation tools threaten to eat into IT services companies' work, with many human-led tasks including coding, software development and maintenance now being automated, resulting in lower billing.
Despite challenges, Birlasoft has added approximately $171.4 million in incremental revenue over the last five years, though this trails peers significantly. As reported by Mint, Firstsource added more than double the revenue and is expected to cross the $1 billion mark this year, while Sonata Software more than doubled its revenue to $1.2 billion at the end of FY25. The company's closest peer Zensar grew 5.4% to $624.5 million last fiscal, highlighting the competitive gap in growth performance. During this period, five mid-sized IT services companies crossed the $1 billion revenue mark, while Birlasoft's slow growth has raised questions about Guha's strategy.
